Gorgias helps Ecommerce companies deliver excellent customer service at scale.
Our product creates an unified profile of customers by combining emails, live-chat, and social-media messages with Ecommerce data such as purchase and delivery info.
Combining all this data in a single application makes customer service more efficient and just better. Another fortunate side-effect is that some requests are completely automated using ML. 💬 + 📦 = ❤️
We've been around since 2015, and we're currently serving over 4000+ Ecommerce businesses, including Steve Madden, Timbuk2, and Fjällräven.