CODA este un startup vc-backed care dezvolta o platforma de autonomous penetration testing folosind machine learning pentru echipe de securitate cibernetica moderne din intreaga lume. Avem birouri in Bucuresti si Boston (US).

Echipa este tanara (cel mai in varsta coleg are 36 de ani) si ne dorim alaturi de noi oameni ambitiosi si dornici sa puna toti caii jos pentru a construi cele mai spectaculoase produse in cyber.

L2 Tech Support @ CODA
Paid internship at CODA Intelligence · Starts after academic term
  • – QA & Technical Support
  • – Cybersecurity
  • room București
Required skills:

linux system administration cloud computing

We are looking for a colleague in the Customer Tech Support Team. This is a Level 2 position so we would like you to enjoy solving customer issues and interact with them over Zoom/Teams, voice, email and our ticketing system.

Key Responsibilities:

  • coordinate and coach L1 tech support engineers
  • perform incident/problem/consulting triage
  • accelerate customer incident resolution and advise them on optimum product usage
  • hands-on customer support with remote sessions over Zoom/Teams to troubleshoot and fix potential platform deployment issues


  • Strong communication in spoken and written English
  • Basic system administration skills on Linux
  • Experience working with the cloud (AWS / GCP / Azure)
  • Familiar with Docker
  • Knowledge of networking fundamentals (a background in network administration or engineering would be helpful)
  • Expertise in Tech Support & Ticketing