DESPRE COMPANIE

We - Schwarz IT Hub - are the Romanian branch of Schwarz IT. We offer high value IT services for the entire Schwarz Group, which includes Lidl, Kaufland, Schwarz Produktion and PreZero. As a digital hub and go-to technology provider for the group, we ensure access to innovative and scalable IT solutions, while always considering the latest technological developments. We are very proud of the business footprint created in Romania and we are looking forward to starting towards a bright future within the Schwarz family.

Service Desk Trainee (m/f/d)
Stagiu plătit la Schwarz IT Hub · 30/06/2025
Oraș:
  • room București
Aptitudini necesare:

IT Service

About The Job At Schwarz Global Services, we deliver top-notch IT solutions and financial services for the internationally renowned Schwarz Group, including retail giants Lidl and Kaufland. As part of one of the largest and most dynamic retail ecosystems globally, we empower innovation and growth. Now, we’re opening the doors of our Bucharest Hub for enthusiastic learners ready to dive into the world of retail tech.

The Impact You Will Create

Join us for a 3-month internship where you’ll:

  • Perform workstation/software installations/upgrades for existing users and new hire users: Windows 10/11 installation and user configuration/restores
  • Laptop replacements and repairs
  • Execution of Second-Level-Support activities in established subject areas, inter alia for IT hardware and workstation software
  • Processing IT service requests and orders as prescribed in the adopted IT service catalog (hardware, software, rights, services)
  • Accepting, checking approvals, executing, finalizing and documenting IT service orders
  • Setting up meetings with IT users / specialized departments
  • Participating in the performance of established administration tasks (e.g. assigning software installation packages, setting up user accounts and permissions, activating network accesses)
  • On-site intervention provision
  • Performing IT activities at the user's place of work, in chat rooms or classrooms
  • Setting up, moving or dismantling IT workstations, telephones or printers
  • Cabling and connection work in the network and at network distributors

What We Offer

  • Flexible working hours (6–8 hours/day).
  • Meal tickets for every worked day.
  • Annual leave (pro-rated for the internship period).
  • Mentorship and a welcoming and international team.

Why Choose Us? This isn’t just a trainee program; it’s your launchpad into the tech world. You’ll gain practical experience, learn from industry professionals, and get a front-row seat to see how technology powers global retail. Join us and start your journey with one of the strongest and largest retail companies worldwide. We’re excited to help you take your first steps into the world of IT innovation. Apply today and be part of something big!